Canon multipass c3500 ユーザーズマニュアル

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Chapter 10
Troubleshooting
10-15
Problem
Cause
Solution
Print quality is not what
BJ cartridge may be
Make sure the BJ cartridge
you expect (continued)
installed incorrectly.
and/or BJ tanks are installed
correctly.
A BJ tank in the BC-21e
Replace BJ tanks as necessary.
Color BJ Cartridge may be
See page 9-16.
empty.
The print head may be
The BJ cartridge may need
worn out.
to be replaced. Replace it with
a new one (see page 9-11).
Output appears jagged
The resolution selected via 
Check your printer driver to
printer driver may be 
see what Print Quality you
Draft (180 dpi).
have selected. Printing in Draft
mode will give the output a
jagged look. Changing the
Print Quality to Standard
should correct this problem.
Fonts do not print as
Bitmapped fonts designed
Make sure you installed an
smoothly rounded
for dot matrix printers do
outline font manager, such
characters
not print smoothly rounded
as Adobe
®
Type Manager or
characters when used with
Bitstream
®
Facelift, or that
high resolution printers like
you are choosing a TrueType
®
the MultiPASS.
font.
Certain MS fonts, such as
Choose another font.
MS Serif, will print jagged.
Output is faint
You may be using Draft
Try using Standard print
print quality or Fine mode.
quality.
Printing takes too 
You may be using Fine 
Turn off Fine mode.
much time
mode.
Blurred or smudged ink
The print medium you are
Try a different paper type;
using may not be supported
however, use only print media
by the MultiPASS.
specified in Appendix A,
Specifications.
You may be printing on 
Paper has a right side for 
the wrong side of the sheet.
printing. If the print quality is
not as clear as you would like,
try turning the paper over and
printing on the other side.
T
roubleshooting