Canon multipass c3500 ユーザーズマニュアル

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Chapter 10
Troubleshooting
10-23
Telephone Problems
Problem
Cause
Solution
You cannot dial
The telephone line may
Be sure the telephone line is
not be connected properly.
correctly connected to the
MultiPASS (see your Setup
Guide
).
The unit may not be getting
Make sure the power cord is
power.
connected to the MultiPASS
and to an AC outlet; make
sure the AC outlet has power.
The MultiPASS may not
If you have a pulse line, be 
be set for the type of
sure the MultiPASS is set for
telephone line in use
pulse dialing (see page 8-4).
(pulse/tone).
The phone disconnects
The MultiPASS may not be
Make sure the MultiPASS
while you are talking
plugged in properly.
is plugged in correctly.
on the line
If the MultiPASS is in
Disable the Silent Receive
Answer Machine Mode and
option on the Receive Fax
Silent Receive is enabled,
tab of the Desktop Manager.
the unit will switch to fax 
receive mode when it detects
a period of silence.
Copying Problems
Problem
Cause
Solution
The MultiPASS will not
The MultiPASS may have a
Replace the empty BJ tank.
make a copy
BC-21e Color BJ Cartridge
See page 9-16.
installed, and its black BJ tank
may be empty.
The MultiPASS may have a 
The MultiPASS will not make
BC-22e Photo BJ Cartridge
copies when the BC-22e
or BC-29F Neon BJ Cartridge
Photo BJ Cartridge or the
installed.
BC-29F Neon BJ Cartridge 
is installed. Replace the
cartridge with a BC-21e 
Color BJ Cartridge or BC-20 
Black BJ Cartridge.
The telephone may be off hook.
Make sure the telephone is 
in its cradle.
T
roubleshooting