Canon pixma ip4300 ユーザーズマニュアル
70
Troubleshooting
Paper Does Not Feed Properly
Unnecessary print jobs are left in
queue. / Computer problems.
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from the Start
Menu” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide on-screen manual.
Menu” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide on-screen manual.
(2)Click the Maintenance tab and then View Printer Status.
(3)Click Display Print Queue.
(4)Select Cancel All Documents (
(3)Click Display Print Queue.
(4)Select Cancel All Documents (
Purge Print Documents
in Windows Me or
Windows 98
) on the Printer menu.
You may not be able to select individual print jobs in Windows XP or
Windows 2000.
Windows 2000.
(5)When the confirmation message is displayed, click Yes.
The print jobs are deleted.
(1)Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac
®
OS X v.10.2.8, click the printer icon in the Dock to start up the Print
Center and double-click the name of your printer in the Printer List.
(2)Select the print job to delete and click
.
The print jobs are deleted.
Cause
Action
Printing on inappropriate type of paper.
Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 5.
See “Media Types You Cannot Use” on page 5.
Paper Feed Rollers are dirty.
Follow the procedure below to clean the Paper Feed Rollers.
Cleaning the Paper Feed Rollers will wear the rollers, so perform this procedure
only when necessary.
(1)Make sure that the printer is turned on, and then remove any paper from the
Cleaning the Paper Feed Rollers will wear the rollers, so perform this procedure
only when necessary.
(1)Make sure that the printer is turned on, and then remove any paper from the
Auto Sheet Feeder and Cassette.
(2)Press the Open Button to open the Paper Output Tray and extend the Output
Tray Extension.
(3)Press the Paper Feed Switch to select the paper source to clean.
(4)Hold down the RESUME/CANCEL button and release it when the POWER
(4)Hold down the RESUME/CANCEL button and release it when the POWER
lamp flashes green three times.
The Paper Feed Roller will rotate as it is cleaned.
The Paper Feed Roller will rotate as it is cleaned.
(5)Repeat step 4 twice.
(6)Load three or more sheets of A4 or Letter-sized plain paper in portrait
(6)Load three or more sheets of A4 or Letter-sized plain paper in portrait
orientation in the paper source you selected in step 3.
(7)Hold down the RESUME/CANCEL button and release it when the POWER
lamp flashes green three times.
The paper cleans the Paper Feed Rollers as it feeds through the printer.
The paper cleans the Paper Feed Rollers as it feeds through the printer.
(8)Repeat step 7 three times.
If there are no signs of improvement after cleaning the rollers three times,
contact a Canon service representative.
contact a Canon service representative.
Cause
Action