Sony pcv-rz201 ユーザーズマニュアル
S
o
ny
V
A
IO Des
k
to
p Us
er Guide
Getting help
79
If this still fails, proceed as follows:
1
If possible, save any unsaved work.
2
Press <Alt>+<F4>.
The Turn off computer box appears.
The Turn off computer box appears.
3
Select Restart.
Make sure the software you are using is compatible with your equipment and operating system. If these
options fail, try re-installing the software. For bundled Sony software, see the printed Application CD
Guide for installation details.
options fail, try re-installing the software. For bundled Sony software, see the printed Application CD
Guide for installation details.
✍
If none of the above solves the problem, you can turn off the computer by pressing the power button for longer than 4 seconds. All unsaved data will
be lost.
be lost.
If the same application locks up regularly, contact the software publisher or the advertised technical support.
Windows
®
locks up during shutdown
There are many reasons why the Windows
®
operating system may not shut down properly, including
incompatible or conflicting drivers, damaged files, or non-responsive hardware.
To search Windows
®
Help for troubleshooting information, proceed as follows:
1
From the Start menu, select Help and support.
2
Click Fixing a problem.
3
Use the browse and search functions to find a solution.