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Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094

Panasonic Sales Company, Division of Matsushita Electric 
of Puerto Rico, Inc.,
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, 
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively 
referred to as “the warrantor”) will, for the length of the period indicated on the chart below, 
which starts with the date of original purchase (“Limited Warranty period”), at its option 
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or 
a refurbished product. The decision to repair or replace will be made by the warrantor.

During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” warranty period, there will be no charge for parts. You must mail-in your 
product during the warranty period. If non-rechargeable batteries are included, they 
are not warranted. This Limited Warranty only applies to products purchased and 
serviced in the United States or Puerto Rico. This Limited Warranty is extended only to 
the original purchaser and only covers product purchased as new. A purchase receipt 
or other proof of original purchase date is required for Limited Warranty service.

Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax 
(787)-768-2910.

When shipping the unit carefully pack and send it prepaid, adequately insured and 
preferably in the original carton. Include a letter detailing the complaint and provide a 
day time phone and/or email address where you can be reached.

Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, 
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty 
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are 
caused by products not supplied by the warrantor, or failures which result from accidents, 
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up 
adjustments, misadjustment of consumer controls, improper maintenance, power line 
surge, lightning damage, modification, or commercial use (such as hotel, office, restaurant, 
or other business), rental use of the product, or service by anyone other than a Factory 
Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED 
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR 
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes 
damages for lost time, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer, loss of or damage to media or images, data or 
other recorded content. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF 
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or 
limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary 
from state to state. If a problem with this product develops during or after the Limited Warranty 
period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, 
then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

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1. Damage requiring service—The unit should be serviced by qualified 

service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in 

performance; or

(e) The unit has been dropped or the cabinet damaged.

2. Servicing—Do not attempt to service the unit beyond that described 

in these operating instructions. Refer all other servicing to authorized 
servicing personnel.

3. Replacement parts—When parts need replacing ensure the servicer 

uses parts specified by the manufacturer or parts that have the same 
characteristics as the original parts. Unauthorized substitutes may 
result in fire, electric shock, or other hazards.

4. Safety check—After repairs or service, ask the servicer to perform 

safety checks to confirm that the unit is in proper working condition.

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at
1-800-211-7262, or e-mail consumerproducts@panasonic.com, or the 
website (http://www.panasonic.com).

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 
1-800-561-5505, or visit the website (www.panasonic.ca), or an 
authorized Servicentre closest to you.

In other areas, consult your dealer.

DVD Player

One (1) Year

Ninety (90) Days

Rechargeable Batteries
(in exchange for defective item)

Ten (10) Days

Not Applicable

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