Panasonic hybrid ip-pbx kx-tda100 ユーザーズマニュアル
1.8 Call Center
92
User Manual
1.8.3
Manual Queue Redirection
When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put
in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting
call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting
call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
To forward the waiting call
•
The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.
Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.
Customizing Your Phone
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3.1.3 Customizing the Buttons
Create or edit a Hurry-up button.
Create or edit a Hurry-up button.
PT/PS
Press red or flashing red
Hurry-up
.
(Hurry-up)