DELL 1100-b110 ユーザーズマニュアル

Advanced Troubleshooting

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2 If a problem is encountered during a test, a message appears with an error code and a description of the 

problem. Write down the error code and problem description and follow the instructions on the 
screen.

If you cannot resolve the error condition, contact Dell (see page 94).

 

NOTE: 

The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical 

support will ask for your Service Tag.

3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in 

the following table for more information.

4 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the 

computer, close the Main Menu screen.

Custom Test

Tests a specific device. You can customize the tests you want 
to run.

Symptom Tree

Lists the most common symptoms encountered and allows 
you to select a test based on the symptom of the problem you 
are having.

Tab

Function

Results

Displays the results of the test and any error conditions 
encountered.

Errors

Displays error conditions encountered, error codes, and the 
problem description.

Help

Describes the test and may indicate requirements for running 
the test.

Configuration

Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all 
devices from system setup, memory, and various internal tests, 
and it displays the information in the device list in the left 
pane of the screen. The device list may not display the names 
of all the components installed on your computer or all devices 
attached to your computer.

Parameters

Allows you to customize the test by changing the test settings.

Option

Function