SATO CX200 ユーザーズマニュアル

54

Rev B

 SATO SERVICE MANUAL

1.

Review your software setup, following the instructions provided with the

software.

2.

Confirm that the host-to-printer communication cable is connected and

undamaged.  If  using the serial port, confirm that you are using a null

modem cable or adapter.

3.

If using the serial port, confirm that the host and printer are both using

the same serial port parameters.  The  self-test label shows the current

printer serial port parameters.

4.

If using a communications switch between the host and printer, remove

the switch and connect the printer directly to the host.

5.

Reset the  printer as described in this manual, reset the host computer and

software, and try printing again.

1.

If every label printed by a given format is cut off at the bottom, the label

may be too large for the available printer memory.

2.

If just the first printed label is cut off at the bottom, the label stock may not

have been properly positioned in the printer.  The printer may print a partial

label before it corrects the index position if the label stock was not manually

indexed after installation.  You can avoid this occurrence by pressing the

FEED switch once to feed one label after you close the printer.

Note:  Pressing the FEED switch while the Ready light glows green, will

reprint any label not cleared from memory.

If the printer still does not work after following the above procedures, you should

suspect trouble with the installed firmware, nonvolatile RAM settings, or the main

printed circuit board.  In that event, we suggest performing a full printer calibration

and test.  Refer to this manual for instructions.

If this still does not resolve the problem, assume the main printed circuit board and

label sensor module are defective.  Replace both components and recalibrate.