Philips dvd935-05 ユーザーズマニュアル

ページ / 17
ENGLISH
17
BEFORE REQUESTING SERVICE
If it appears that the DVD-Video player is faulty, first consult
this checklist.
It may be that something simple has been overlooked.
Under no circumstances attempt to repair the system yourself;
this will invalidate the warranty.
Look for the specific symptom(s). Then perform only the
actions listed to remedy the specific symptom(s).
SYMPTOM
REMEDY
No power......................• Check if the ON/OFF
button (1) on the front of the 
player is set to on.
• Check if both plugs of the mains
cord are properly connected.
• Check if there is power at the AC
outlet by plugging in another 
appliance.
No picture.....................• Check if the TV is switched on.
• Select the same channel and source
on the TV as on the player.
• Check the video connection.
Distorted picture ..........• Check the disc for fingerprints and
clean with a soft cloth, wiping from
centre to edge.
• Sometimes a small
amount of picture distortion may 
appear .This is not a malfunction.
Completely distorted
picture with
player menu
..................• NTSC/PAL switch in wrong
position.
No colour in picture
with player menu 
.........• NTSC/PAL switch in wrong
position.
Disc can’t be played .....• Ensure the disc label is upwards.
• Clean the disc.
• Check if the disc is defective by
trying another disc.
No sound ......................• Check audio connections.
• If using a HiFi amplifier, try another
sound source.
Distorted sound
from HiFi amplifier 
.......• Check to make sure that no audio
connections are made to amplifier 
phono input.
No return to start-up
screen when disc is
removed 
.......................• Reset by switching the player OFF,
then ON again.
• Check to see if the program 
requires another disc to be loaded.
The player does not
respond to the
remote control 
.............• Aim the remote control directly at 
the sensor on the front of the player 
• Avoid all obstacles which may 
interfere with the signal path.
• Inspect or replace the batteries.
Distorted or B/W picture 
with DVD or Video 
CD disc
..........................• The disc format is not according to 
the TV-set used (PAL/NTSC)
SYMPTOM
REMEDY
No audio at  
digital output 
...............• check the digital connections
• Check the settings menu to make 
sure that the digital output is set 
to on.
• Check if the audio format of the 
selected audio language matches 
your receiver capabilities.
Buttons do not work ....• Turn the player OFF and ON
with the power ON/OFF button (1)
on the front of the player.
Cleaning Discs
Some problems occur because    
the disc inside the player
is dirty.
To avoid these problems clean
your discs regularly, in the
following way:
• When a disc becomes dirty,
clean it with a cleaning cloth.
Wipe the disc from the centre
out.
CAUTION
DO NOT USE SOLVENTS SUCH 
AS BENZINE, THINNER,
COMMERCIALLY AVAILABLE CLEANERS, OR ANTI-STATIC
SPRAY INTENDED FOR ANALOG DISCS.
OTHER INFORMATION
If the  player remains faulty you can start the  Diagnosic 
Program in the player.
How does the Diagnosic Program works:
You can operate the Diagnosis Program by following the 
intructions step by step.
Instructions:
Switch the player off with the ON/OFF button.
Press the OPEN/CLOSE and PAUSE button simultaneously 
and keep them pressed while you switch on the recorder 
with the ON/OFF button.
On the display appears the message: BUSY together with a 
counter. This counter indicates the termination of the test 
when zero is reached   
After a few minutes the message on the local display 
changes over from BUSY into Error or into PASS.
When the message Error appears on the display there is 
apparently a failure in your player and your player  has to be 
repaired.
Consult your dealer or the Philips Consumer Information 
Centre (CIC) for the nearest Service Repair Shop in you 
country. The phone number of the CIC is mentioned in your 
warranty booklet. 
When the message PASS appears on the display there is 
apparently no failure in your player in this case the failure 
can be caused by a wrong interpretation of the operating
instructions or a wrong disc is used or your player is not
correctly connected.
In this case you  can consult your dealer or the Philips
Consumer Infrormation Centre for further assistance in 
solving the problem.
When the problem remains then go to point 6 of this 
instuction for finding the nearest repair shop.
Switch the player off with the ON/OFF button to leave 
the Diagnostic Program.
1/DVD-930/935-ENGLISH   10-08-1999 09:56  Pagina 17