Philips gc6104 ユーザーズマニュアル

If you need information or if you have a problem, please visit the Philips 

website at www.philips.com or contact the Philips Customer Care Centre 

in your country (you find its phone number in the worldwide guarantee 

leaflet). If there is no Customer Care Centre in your country, go to your 

local Philips dealer or contact the Service Department of Philips Domestic 

Appliances and Personal Care BV.

This chapter summarises the most common problems you could encounter 

with your iron. Please read the different sections for more details. If you 

are unable to solve the problem, please contact the Philips Customer Care 

Centre in your country (you will find its phone number in the worldwide 

guarantee leaflet). If there is no Customer Care Centre in your country, 

turn to your local Philips dealer or the nearest Philips service centre.

Problem

Cause

Solution

Some smoke comes 

out of the appliance 

after it has been 

switched on for the 

first time.

This is normal. Some parts of the iron 

have been greased lightly in the factory.

This phenomenon will cease after a 

short while.

Dirt particles come 

out of the soleplate 

of the new iron.

This is normal with a new iron.

These particles are harmless and they 

will stop coming out of the soleplate 

when you have used the iron a few 

times.

Droplets of water 

escape from the 

soleplate.

The temperature dial has been set to a 

temperature that is too low for steam 

ironing.

Select an ironing temperature that is 

suitable for steam ironing (temperature 

settings 2 to MAX).

The iron is not switched on.

Set the iron switch to ‘on’ and wait until 

the iron is hot.

The steam tank has been placed on an 

unstable and/or uneven surface.

Put the steam tank on a stable and even 

surface.

When you start steam ironing, the 

hose is cold. Steam condenses in the 

hose, causing droplets of water to 

escape from the soleplate.

This is normal. Hold the iron over an 

old cloth and press the steam activator. 

The cloth will absorb the drops. After a 

few seconds the steam production will 

have normalised.

The appliance does 

not produce any 

steam.

The steam tank and/or the iron has/

have not been switched on.

Set both the iron switch and the steam 

tank switch to ‘on’.

The steam tank is not hot enough to 

produce steam.

Wait 6 to 8 minutes for the steam tank 

to heat up.

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