Motorola C341 ユーザーズマニュアル

Check these questions first if you have problems with your 
phone. If you need additional help, contact the Motorola 
Customer Call Center at 1-800-331-6456 (United States) 
or 1-800-461-4575 (Canada).

The following refer to specific problems:

Is your phone 
set up 
correctly? 

Press 

M

 

#

. If you do not see 

your phone number, contact your 
service provider.

Is your battery 
charged? Do 
you see 6 in 
the display? 

The battery level indicator should 
have at least one segment 
showing (7). If it does not, 
recharge your battery as 
described in your user’s guide.

Does the 
handset have 
a signal? Do 
you see 0 in 
the display? 

The signal strength indicator 
should have at least one segment 
showing (1). If it does not, move 
to an area with a stronger signal 
to use your phone.

Is the earpiece 
volume too 
low? 

While on a call, press right on the 

S

 key.

Is the other 
party unable to 
hear you? 

Your phone may be muted. Press 

UNMUTE

(

+

) if necessary to 

unmute the phone.

Also, make sure that your phone’s 
microphone is not blocked by its 
carrying case or a sticker.

Has the phone 
been 
damaged, 
dropped, or 
gotten wet? 

Dropping your phone, getting it 
wet, or using a non-Motorola 
battery charger can damage the 
phone. The phone’s limited 
warranty does not cover liquid 
damage or damage caused from 
using non-Motorola accessories.

Was a 
non-Motorola 
battery 
charger used? 

My phone was 
stolen. To 
whom should I 
report this? 

Report a stolen phone to the 
police and to your service provider 
(the company that sends you your 
monthly wireless service bill).

See your user’s guide for 
information about what to do if you 
forget a code or password.

Be sure to press and hold 

O

 

(the End/Power key) until the 
display appears and you hear an 
audible alert (this could take a 
couple of seconds). If nothing 
happens, check that the battery is 
charged. See your user’s guide.

Enter 

Unlock Code

How do I 
unlock my 
phone? 

Enter the factory-preset unlock 
code (1234), or the last four digits 
of your phone number. See your 
user’s guide. If this fails, call your 
service provider (the company 
that sends you your monthly 
wireless service bill). 

My phone asks 
for an unlock 
code when I 
try to open a 
feature. 

The application you want is 
locked. If you own the phone but 
do not know the unlock code, see 
your user’s guide.

If you see W or a in the display, 
then the ring tone is turned off. To 
turn a ring tone on, see your 
user’s guide.

Also, the ring tone may be set to 

Silent

 even though your phone is 

set to a ring alert profile. Be sure 
to listen to your ring tone before 
setting it to make sure it is 
effective in the environment where 
you use your phone.

Your call did not reach the 
wireless system. You may have 
dialed the number too soon after 
turning the phone on. Wait until 
the display shows the name of 
your service provider before 
making a call.

Make sure that you have a phone 
signal. Avoid electrical or radio 
interference, and obstructions 
such as bridges, parking garages, 
or tall buildings.

Make sure that your antenna is 
not bent or damaged.

Also, make sure you have a 
phone signal. Stay clear of any 
obstructions such as bridges, 
parking garages, or tall buildings.