Motorola DCT3400 ユーザーズマニュアル

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DCT3400 Series User Guide 
 
37 
TROUBLESHOOTING 
Before calling your service provider, review this troubleshooting guide. 
This information is to help you quickly solve a problem. If your problem 
still exists, contact your service provider. 
Problem Possible 
Solution 
The cable terminal 
will not power on 
The cable terminal may have received a software update 
and may not power on while the new software is being 
installed. Try again in a few minutes. 
Verify that the AC power cord is connected to the cable 
terminal and an AC outlet. Unplug the cable terminal from 
the AC outlet, plug it back in, and then press the 
POWER
 
button. 
If the cable terminal is connected to a switched outlet on 
another unit, verify that that unit is powered on. 
Press the 
POWER
 button on the cable terminal front panel 
instead of the remote control. The batteries in the remote 
control may be depleted. 
The remote control 
does not work 
Verify that the remote control is in “Cable” mode. 
Verify that there are no obstructions between the remote 
control and the cable terminal. Aim the remote control 
directly at the cable terminal front panel, not the TV or 
VCR. 
The angle between the remote control and the cable 
terminal may be too large. Stand in front of the cable 
terminal and not too far to either side. 
Press and release operation keys one at a time, firmly 
and deliberately. 
Try changing channels using the buttons on the cable 
terminal front panel. 
Check the batteries in the remote control. Install new 
batteries if needed.