Motorola MC1000 ユーザーズマニュアル

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Maintenance & Troubleshooting
4 - 5
Four Slot USB Cradle
Table 4-3    
Troubleshooting the Four Slot USB Cradle
Symptom
Possible Cause
Action
Charge LEDs do not 
light when mobile 
computer is inserted.
Cradle is not receiving power.
Ensure the power cable is connected securely to 
both the cradle and to AC power.
Mobile computer is not seated 
correctly in the cradle.
Remove and re-insert the mobile computer into the 
cradle, ensuring it is firmly seated. 
Extreme battery temperature.
Li-ion battery does not charge if battery temperature 
is below 32°F (0°C) or above 104°F (40°C).
Mobile computer 
battery is not charging.
Mobile computer was removed 
from cradle or cradle was 
unplugged from AC power too 
soon.
Ensure cradle is receiving power. Ensure mobile 
computer is seated correctly. If a mobile computer 
battery is fully depleted, it can take up to four hours to 
fully recharge the Li-ion battery.
Li-ion battery is faulty.
Verify that other batteries charge properly. If so, 
replace the faulty battery.
Mobile computer is not fully 
seated in the cradle.
Remove and re-insert the mobile computer into the 
cradle, ensuring it is firmly seated. 
Extreme battery temperature.
Li-ion battery does not charge if battery temperature 
is below 32°F (0°C) or above 104°F (40°C).
During data 
communications, no 
data was transmitted, 
or transmitted data was 
incomplete.
Mobile computer removed from 
cradle during communications.
Replace mobile computer in cradle and retransmit.
Incorrect cable configuration.
See the system administrator.
Communications software is not 
installed or configured properly.
Perform setup as described in the MC1000 with 
Windows CE 4.2 Integrator Guide.