Multi-Tech Systems MT5656ZDX ユーザーズマニュアル
Appendix A - Warranty and Technical Support
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Multi-Tech Systems Inc. MT5656ZDX Series User Guide
Appendix A - Warranty, Service, and
Technical Support
Technical Support
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that this product will be free from defects in material or workmanship for a period of
ten years from the date of purchase or, if date of purchase is not provided, ten years from the date of shipment.
MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products that have been damaged by lightning storms, water, or power surges, or that
have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by
the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products that prove
to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective
products must be returned by Customer to MTS’s factory with transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY
EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.
ten years from the date of purchase or, if date of purchase is not provided, ten years from the date of shipment.
MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products that have been damaged by lightning storms, water, or power surges, or that
have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by
the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products that prove
to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective
products must be returned by Customer to MTS’s factory with transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY
EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.
Online Warranty Registration
If you have access to the World Wide Web, you can register your Multi-Tech product online at the following URL:
http://www.multitech.com/TOOLS/FORMS/register/warranty.asp
Service
North American Products
In the event that service is required, products may be shipped, freight prepaid, to our Mounds View, Minnesota, factory.
Please send modems that require repairs to the following address:
Please send modems that require repairs to the following address:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
U.S.A.
Attn: Repairs, Serial #______
2205 Woodale Drive
Mounds View, MN 55112
U.S.A.
Attn: Repairs, Serial #______
A Returned Materials Authorization (RMA) is not required. Return shipping charges (surface) will be paid by MTS. Please
include inside the shipping box a description of the problem, a return shipping address (must have street address, not P.O.
Box), a telephone number, and if the product is out of warranty, a check or purchase order for repair charges.
Extended two-year overnight replacement agreements are available for selected products. Please refer to our Overnight
Replacement Agreement at
include inside the shipping box a description of the problem, a return shipping address (must have street address, not P.O.
Box), a telephone number, and if the product is out of warranty, a check or purchase order for repair charges.
Extended two-year overnight replacement agreements are available for selected products. Please refer to our Overnight
Replacement Agreement at
http://www.multitech.com/PARTNERS/Programs/orc/DEFAULT.asp
for details on rates and
coverages. Please direct your questions regarding technical matters, product configuration, verification that the product is
defective, etc., to our Technical Support department at 800 972-2439.
Please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting
department at 800 328-9717 or 763 785-3500.
defective, etc., to our Technical Support department at 800 972-2439.
Please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting
department at 800 328-9717 or 763 785-3500.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.
damages are billed on a time-plus-materials basis.