Roper w10200824a ユーザーズマニュアル

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TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly 
avoid the cost of a service call.
In U.S.A. www.whirlpool.com/help  In Canada www.whirlpool.ca
Washer and Components
Noisy
Is the load balanced and the washer level? The wash load 
should be balanced and not overloaded. The washer must be 
level. The front feet should be properly installed and the nuts 
tightened. Reset the rear leveling legs (if needed). See the 
Installation Instructions.
Did you completely remove the yellow shipping strap with 
shipping pins?
 See the Installation Instructions.
Are the gears engaging after the drain and before spin, or 
is the upper part of agitator clicking during wash?
 These 
are normal washer noises.
Leaking
Check the following: 
Are the fill hoses tight? 
Are the fill hose washers properly seated? 
Is the drain hose clamp properly installed? See the 
Installation Instructions.
Is the sink or drain clogged? Sink and standpipe must be 
able to handle 17 gal. (64 L) of water per minute.
Is water deflecting off the tub ring or the load? Center the 
tub before starting the washer. The wash load should be 
balanced and not overloaded. The fill or spray rinses can 
deflect off the load. The washer must be level. The front feet 
should be properly installed and the nuts tightened. Reset the 
rear leveling legs (if needed). See the Installation Instructions.
Check household plumbing for leaks. 
Basket crooked
Was the washer basket pulled forward during loading? 
Push the basket to the center before starting wash.
Is the load balanced and the washer level? The wash load 
should be balanced and not overloaded. The washer must be 
level. The front feet should be properly installed and the nuts 
tightened. Reset the rear leveling legs (if needed). See the 
Installation Instructions. 
The washer basket moves while washing. This is normal.
Agitator operation
The top of the agitator is loose, or moves in only one 
direction.
 This is normal.
Dispensers clogged or bleach leaking
Did you follow the manufacturer’s directions when adding 
detergent and fabric softener to the dispensers (on some 
models)?
 Measure detergent and fabric softener. Slowly pour 
into the dispensers. Wipe up all spills. Dilute fabric softener in 
the fabric softener dispenser.
Did you put powdered or color-safe bleach into the liquid 
chlorine bleach dispenser (on some models)?
 Add 
powdered or liquid color-safe bleach directly to the basket. 
Do not use the chlorine bleach dispenser for color-safe 
bleach.
Washer Operation
Washer won’t run, fill, rinse or agitate; washer stops
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, 
fire, or electrical shock.
WARNING
Is the power cord plugged into a grounded 3 prong 
outlet? 
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord? Do not use an extension 
cord.
Is the indicator on the Timer knob properly lined up with a 
cycle?
 Turn the Timer knob to the right slightly and pull to 
start.
Are the water inlet valve screens clogged? Turn off the 
water and remove inlet hoses from the washer. Remove any 
accumulated film or particles. Reinstall hoses, turn on water 
and check for leaks.
Are both the hot and cold water faucets turned on? Turn 
on the water.
Is the water inlet hose kinked? Straighten the hoses.
Does the water level seem too low, or does the washer 
appear to not fill completely?
 The top of the agitator is 
much higher than the highest water level. This is normal and 
necessary for clothes to move freely.