Opticon CRD972X ユーザーズマニュアル

? General tips.
• Change the angle of the bar code data collector 

relative to the bar code.

• Change the distance between the bar code and 

the bar code data collector.

? The label consists of small bars with small 
spaces (high-resolution label).
• Decrease the distance between the bar code and 

the bar code data collector.

? The bar code is larger than the laser beam.
• Try moving the bar code data collector a bit 

further away from the bar code.

? The reading window is dirty.
• Clean the reading window of the bar code data 

collector.

? The type of the bar code label is not enabled.
• If applicable, enable the bar code symbology in 

the application program.

? The error occurs consistently with a certain batch 
of labels.
• Verify the barcode. If you use a barcode printer it 

is advised to use also a barcode verifier.

? Message “Application halted” or  “No application 
installed” is shown.
• There is no proper user’s application loaded in 

the bar code data collector. Contact your 
supplier. 

? Trigger key has no scan function.
• If your bar code data collector has a display, 

check in your display if the scan menu is 
selected. When an other menu is selected switch 
to the scan menu.

? Laser temperature has become too high.
• The laser is switched off automatically, when the 

laser temperature becomes above 50

°C. Wait 

until the temperature has dropped.

? The battery is empty.
• Charge the barcode data collector in the cradle.

? The main battery is not properly charged.
• Check if the charging contacts of the bar code 

data collector and the cradle are clean. If 
needed, clean the charging contacts.

• Check the cradle for power by checking the power 

supply and/or the mains socket.

• Check if the bar code data collector is properly 

placed on the cradle.

When the product needs to be repaired:
The label with serial number should be present. If 
returning the product, please use the original 
packaging to minimise the chance of damage.