honda-automobiles gc190 ユーザーズマニュアル

ページ / 44
13
E
Distributor/Dealer Locator Information 
United States, Puerto Rico, and U.S. Virgin Islands:
Call (800) 426-7701
or visit our website: www.honda-engines.com
Canada:
Call (888) 9HONDA9
or visit our website: www.honda.ca
Customer Service Information
United States, Puerto Rico, and U.S. Virgin Islands:
Servicing dealership personnel are trained professionals.  They 
should be able to answer any question you may have.  If you 
encounter a problem that your dealer does not solve to your 
satisfaction, please discuss it with the dealership's management.  The 
Service Manager,  General Manager, or Owner can help.  Almost all 
problems are solved in this way. 
If you are dissatisfied with the decision made by the dealership's 
management, contact the Honda Regional Engine Distributor for your 
area.  You can find their name, address, and phone number using the 
dealer/distributor locator on our website at www.honda-engines.com 
or by calling 1-800-426-7701.
If you are still dissatisfied after speaking with the Regional Engine 
Distributor, you may contact the Honda Power Equipment Customer 
Relations Office for your area.  You can write to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA  30005-8847
Or telephone:  (770) 497-6400, 8:30 am - 8:00 pm EST
When you write or call, please provide this information:
• Equipment manufacturer’s name and model number that the   
engine is mounted on
• Engine model, serial number, and type (see page 8)
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services 
your engine
• Name of Distributor you contacted and the contact person
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
Canada:
Servicing dealership personnel are trained professionals. They should 
be able to answer any question you may have. If you encounter a 
problem that your dealer does not solve to your satisfaction, please 
discuss it with the dealership's management. The Service Manager or 
General Manager can help. Almost all problems are solved in this 
way.
If you are dissatisfied with the decision made by the dealership's 
management, contact the Honda Canada Customer Service Office.
Honda Canada, Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8 
When you write or call, please provide this information:
• Equipment manufacturer’s name and model number that the   
engine is mounted on
• Engine model, serial number, and type (see page 8) 
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services 
your engine
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
Telephone: (888) 9HONDA9
Toll free
(416) 284-8110
Local Toronto dialing area
Facsimile:
(877) 939-0909
Toll free
(416) 287-4776
Local Toronto dialing area
POM53483-D.book  Page 13  Thursday, March 17, 2005  4:42 PM