Chamberlain WD962KPEV ユーザーズマニュアル

43

Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener fl ash the diagnostic codes.

The garage door opener 
will not close and the 
light(s) will fl ash

Safety sensors are not 
installed, connected, or 
wires may be cut

Inspect sensor wires for a disconnected or cut wire(s). If the sending sensor 
with the amber LED is NOT lit, check the wire and connections for that sensor. 
If sending sensor LED is lit, check the wire connections leading to the receiving 
sensor (green LED). Reattach wire or replace wire (22 gauge wire) as needed. If 
pre-wired home, check the splices. See page 26 for installation. Close the garage 
door using the remote control or the door control.

The garage door opener 
will not close and the 
light(s) will fl ash

Safety sensor wire shorted 
or reversed

Inspect sensor wire for incorrect wiring or a pinched wire. If the sending sensor 
(amber LED) is not lit, check the wire leading to and from that sensor. Check 
staple points. If sending sensor LED is lit, check the wire leading to the receiving 
sensor (green LED). Reattach wire or replace wire (22 gauge wire) as needed. If 
pre-wired home, check the splices. See page 26 for installation. Close the garage 
door using the remote control or the door control.

Wall-mounted door control 
will not function

The wires for the door 
control are shorted or the 
door control is faulty

Inspect door control wires for a short (staple in wire), replace wire (22 gauge 
wire) as needed. After installing new door control wires, if door control still does 
not operate garage door opener, replace the door control.

The garage door opener 
will not close the door and 
the light(s) fl ash

Misaligned or obstructed 
safety sensors

Realign the receiving sensor (green LED) by ensuring the LED is steady and not 
fl ickering. A fl icker of the safety sensor LED indicates a misalignment. Make sure 
nothing is hanging or mounted on the door interrupting the sensor’s path while 
closing. Close the garage door using the remote control or the door control.

The garage door opener 
clicks but no movement

Bad logic board

Replace the logic board. 

The opener runs 
approximately 6-8" and 
stops and/or reverses

Communication error to 
travel module

Disconnect all power, remove cover, and locate the travel module. Ensure the 
wires for travel module are connected, if wires are connected, then replace the 
travel module.

The garage door opener is 
idle and the battery LED is 
constantly fl ashing green

Battery LED fl ashing Green, 
charging circuit stops and 
starts to drain causing 
battery charging status.

Replace the logic board.