Konica Minolta magicolor 2400w ユーザーズマニュアル

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Solving Problems with Printing Quality
74
Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is 
printed, or 
there are 
blank spots 
on the 
printed page.
One or more of the 
toner cartridges are 
defective.
Remove the toner cartridge and check 
for damage. If it is damaged, replace it. 
The printer driver is 
not set correctly.
Select the proper setting in the printer 
driver to switch from transparencies to 
plain paper.
The drum cartridge is 
defective.
Remove the drum cartridge and check 
for damage. If it is damaged, replace it.
The media is moist 
from humidity.
Adjust the humidity for media storage. 
Remove the moist media and replace it 
with new, dry media.
The media set in the 
printer driver mis-
matches the media 
loaded in the printer.
Load the correct media in the printer.
The power source 
does not match the 
printer specifications.
Use a power source with the proper 
specifications.
Several sheets are 
being fed at the same 
time.
Remove the media from the tray and 
check for static electricity. Fan plain 
paper or other media (but not transpar-
encies), and replace it in the tray.
Media is not set prop-
erly in the tray.
Remove the media, tap it to straighten 
it out, return it to the tray, and realign 
the media guides.
The printer is not 
level.
Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any 
direction.
UG2400W_UK.book  Page 74  Thursday, November 11, 2004  12:16 PM