Konica Minolta magicolor 2400w ユーザーズマニュアル

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Solving Problems with Printing Quality
78
Abnormal 
areas (white, 
black, or 
color) appear 
in a regular 
pattern.
The laser lens is dirty. Clean the laser lens.
The toner cartridge is 
defective.
Remove the toner cartridge with the 
color causing the abnormal image. 
Replace it with a new toner cartridge.
The drum cartridge is 
defective.
Remove the drum cartridge and check 
for damage. If it is damaged, replace it.
Image 
defects.
The laser lens is dirty. Clean the laser lens.
The toner cartridge is 
leaking.
Remove the toner cartridge and check 
for damage. If it is damaged, replace it.
The toner cartridge is 
defective.
Remove the toner cartridge with the 
color causing the abnormal image.
 
Replace it with a new toner cartridge.
The drum cartridge is 
defective.
Remove the drum cartridge and check 
for damage. If it is damaged, replace it.
Lateral lines 
or bands 
appear on 
image.
The printer is not 
level.
Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any 
direction.
The media path is 
dirty with toner.
Print several sheets and the excess 
toner should disappear.
One or more of the 
toner cartridges are 
defective.
Remove the toner cartridge and check 
for damage. If it is damaged, replace it.
The drum cartridge is 
defective.
Remove the drum cartridge and check 
for damage. If it is damaged, replace it.
Colors look 
drastically 
wrong.
One or more of the 
toner cartridges are 
defective.
Remove the toner cartridges and verify 
that the toner is distributed evenly on 
each cartridge roller, and reinstall the 
toner cartridges.
One or more of the 
toner cartridges are 
low or empty.
Check the control panel. If necessary, 
replace the specified toner cartridge.
Symptom
Cause
Solution
UG2400W_UK.book  Page 78  Thursday, November 11, 2004  12:16 PM