Konica Minolta magicolor 2400w ユーザーズマニュアル

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Solving Problems with Printing Quality 
79
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the General Information Guide.
Colors are 
not register-
ing properly; 
colors are 
mixed or 
have page-
 
to-page vari-
ation.
The top cover is not 
properly closed.
Make sure that the top cover is closed.
The drum cartridge is 
not correctly seated.
Remove the drum cartridge and rein-
stall it.
One or more of the 
toner cartridges are 
defective.
Remove the toner cartridge and check 
for damage. If it is damaged, replace it.
The media is moist 
from humidity.
Remove the moist media and replace it 
with new, dry media.
Line art does 
not print in 
color.
The line art setting for 
2400 x 600 dpi 
requires Color Match-
ing to be turned off.
In the driver, go to Properties/Quality 
and choose Off in the Color Matching.
If you want color, lower the resolution 
to 1200 x 600 or 600 x 600 dpi.
The color 
has a poor 
reproduction 
or has poor 
color density.
The drum cartridge is 
defective.
Remove the drum cartridge and check 
for damage. If it is damaged, replace it.
Symptom
Cause
Solution
UG2400W_UK.book  Page 79  Thursday, November 11, 2004  12:16 PM