games-pc scrabble online ユーザーズマニュアル
Great News! We’ve improved our Automated Systems so that you can get product-specific
Troubleshooting help more quickly. All you need to do is enter the product’s Part # when prompted to do
so. This will take you directly to all of our known issues and solutions for this title. The product’s Part # is
located in several places (on the CD label, package and/or plastic disc case) and is usually identified by a
number such as 04-12345. When prompted by the Automated System, enter the last five digits of your
product’s Part #. (For example, Part # 04-12345 would require that you enter the “12345” portion of the
number for that product.) Note: Some products simply feature a five-digit Part # without an “04-” prefix.
Troubleshooting help more quickly. All you need to do is enter the product’s Part # when prompted to do
so. This will take you directly to all of our known issues and solutions for this title. The product’s Part # is
located in several places (on the CD label, package and/or plastic disc case) and is usually identified by a
number such as 04-12345. When prompted by the Automated System, enter the last five digits of your
product’s Part #. (For example, Part # 04-12345 would require that you enter the “12345” portion of the
number for that product.) Note: Some products simply feature a five-digit Part # without an “04-” prefix.
Live support is generally available Monday through Friday, 8:00 AM until 6:00 PM (Pacific Time). Note:
We may be closed on major holidays.
We may be closed on major holidays.
Before making your call, we ask that you be at your computer, have the following information available,
and be ready to take notes:
and be ready to take notes:
•
System Make and Model
•
Processor Type
•
Operating System, including version number if possible (such as Windows
®
98; Windows
®
Me)
•
RAM (Memory)
•
Video and sound card data and drivers
•
Any screen or error messages you’ve encountered (and where)
Product Return Procedures in the United States & Canada
In the event our technicians at (425) 951-7108 determine that you need to forward materials directly to
us, please include a brief letter explaining what is enclosed and why. Make sure you include the Return
Merchandise Authorization Number (RMA#) supplied to you by the technician, and your telephone num-
ber in case we need to call you. You will receive the mailing address when the technician gives you the
RMA#. Any materials not containing this RMA# will be returned to you unprocessed.
us, please include a brief letter explaining what is enclosed and why. Make sure you include the Return
Merchandise Authorization Number (RMA#) supplied to you by the technician, and your telephone num-
ber in case we need to call you. You will receive the mailing address when the technician gives you the
RMA#. Any materials not containing this RMA# will be returned to you unprocessed.
Warranty Policy in the United States & Canada
If our technicians determine that the product storage medium is found to be defective within ninety (90)
days of original purchase, (unless otherwise provided by applicable law), Atari will replace the item free of
charge, to the original purchaser, if the item is accompanied by the original dated receipt and packaging.
days of original purchase, (unless otherwise provided by applicable law), Atari will replace the item free of
charge, to the original purchaser, if the item is accompanied by the original dated receipt and packaging.
43
ATARI WEB SITES
To get the most out of your new game, visit us at:
atari.com/us
If you would like to chat with other gamers, as well as developers, visit our Community Forum area at:
ataricommunity.com
Kids, check with your parent or guardian before visiting any web site.
Chat Messages: Atari does not monitor, control, endorse, or accept responsibility for the content of chat messages.
You are strongly encouraged not to give out identity or other personal information through chat message trans-
missions. Kids, check with your parent or guardian if you are concerned about any chat you receive.
You are strongly encouraged not to give out identity or other personal information through chat message trans-
missions. Kids, check with your parent or guardian if you are concerned about any chat you receive.
Use of Atari web sites is subject to terms and conditions, which you can access at:
atari.com/us/tos
TECHNICAL SUPPORT
Help Via the Internet
Up-to-the-minute technical information about Atari products is generally available 24 hours a day, 7
days a week via the Internet at:
days a week via the Internet at:
atarisupport.com
Through this site you’ll have access to our FAQ (Frequently Asked Questions) documents, our FTP (File
Transfer Protocol) area where you can download patches if needed, our Hints/Cheat Codes if they’re
available, and an Email area where you can get help and ask questions if you do not find your answers
within the FAQ.
Transfer Protocol) area where you can download patches if needed, our Hints/Cheat Codes if they’re
available, and an Email area where you can get help and ask questions if you do not find your answers
within the FAQ.
Note: In the event we must send you a Hint Sheet, FAQ document, patch or update disc via Email, we
may require verifiable consent from a parent or guardian in order to protect children’s privacy and safety
online. Consent Forms are available at the web site listed above.
may require verifiable consent from a parent or guardian in order to protect children’s privacy and safety
online. Consent Forms are available at the web site listed above.
Help Via Telephone in the United States & Canada
For phone assistance, call Atari Technical Support at (425) 951-7108. Our Interactive Voice
Response system is generally available 24/7, providing automated support solutions immediately.
Response system is generally available 24/7, providing automated support solutions immediately.
42
ScrabbleOnlinePCManInt 8/26/04 3:22 PM Page 42