Panasonic ICX マニュアル
Built-In ACD Supervisor Guide
Section 521
ICX-35-521 (ACD 3.0)
ICX (International) issued March 1999
49
Agent Features
Log-in / Log-out
Log-in procedure
1. Press the LOGIN key then, press the AGENT ID CODE.
2. The LED lights in green to notify completion of log-in.
3. Press
ON/OFF key after the completion of log-in.
Notice
1. LOGIN key must be assigned in advance (See key Assignment).
2. Entering an unregistered agent ID code displays an error. In this
case, do the procedure from the beginning again after pressing
ON/OFF key.
ON/OFF key.
3. Do not Log-in or Log-out while placing a call on hold.
If the extension is already logged in, another agent cannot log in
using his/her agent ID. The Current agent must log out once to log
in again.
using his/her agent ID. The Current agent must log out once to log
in again.
Log-out procedure
1. Press the LOGIN key while the key LED is illuminated in green.
2. The key LED goes off to notify the completion of log-out.
3. Press
ON/OFF key.
Available/Unavailable
Pressing the UNAVAILABLE key from an idle terminal which is logged in
places the extension in the Unavailable status temporarily. This
UNAVAILABLE excludes the telephone from candidates of ACD incoming
calls. Pressing the key again returns the telephone into the Available status.
This key’s LED illuminates in green for the Available status and red for the
places the extension in the Unavailable status temporarily. This
UNAVAILABLE excludes the telephone from candidates of ACD incoming
calls. Pressing the key again returns the telephone into the Available status.
This key’s LED illuminates in green for the Available status and red for the