Cradlepoint Software and Support 仕様ガイド

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From initial device deployment to long-term maintenance and repair, 
the CradleCare Support Agreement offers the resources and expertise 
to keep your edge network humming.  
Protect customer data with regular firmware updates
Maintain PCI Compliance with up-to-date router and  
modem firmware
Maximize revenue through always-on uptime and  
response times
Save time with access to knowledgeable enterprise  
technical staff and online tools
The CradleCare 
Support Agreement 
is nearly 50% less 
costly than the 
industry average for 
comparable support 
agreements.
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CRADLEPOINT  //  CRADLEPOINT SUPPORT AGREEMENT
Manage & Optimize
Keep deployments running with less time and effort. The CradleCare Support Agreement gives IT professionals access to a
dedicated CradlePoint Support Engineer, who provides consultation on network design, works with multiple parties—including
wireless operators—to triage and address issues, and to serve as one point of contact with guaranteed response times.
INCLUDES ADVANCED HARDWARE REPLACEMENT
Even the most durable of devices must be replaced from time
to time. Take advantage of the CradleCare Support Agreement’s
extended warranty, which guarantees free, next-day replacement of
any failed devices.
CradleCare Support Agreement
The Peace of Mind Plan
Instead of spending extra money warehousing 
spare parts, save up to 90% of hardware costs 
by purchasing the CradleCare Support Agreement 
with advanced replacement.
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In the absence of a CradleCare Support Agreement, IT personnel will deal with up to  
four additional points of contact to resolve each issue, tripling time to resolution.
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