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Hardware and Internet Setup 
14
AC1750 WiFi Cable Modem Router 
Activate Your Internet Service
You must contact your Internet provider and tell them that you are using the modem router.
To activate your Internet connection:
1. 
Visit your cable Internet provider’s website and follow the onscreen instructions to 
activate your Internet service.
Cable Internet Provider Contact Information
Cablevision
Telephone number depends on your region.
Note:
When you attempt to contact Cablevision online, you are directed to 
the Optimum web page. Optimum is a brand name of Cablevision.
Comcast XFINITY
1-800-XFINITY (1-800-934-6489)
For more information, see 
15.
Cox
1-888-556-1193
Optimum
Optimum is a brand name of Cablevision.
Time Warner Cable
1-800-892-2253
Note:
Your cable Internet provider’s contact information might change. You 
can also find the contact information in your monthly Internet service 
billing statement.
2. 
If you are unable to activate your Internet service using the instructions on your cable 
Internet provider’s website, call your cable Internet provider and do the following:
a. When asked, provide your account information and provide the modem router’s 
model number, which is C6300, serial number, and MAC address.
The serial number and MAC address are on the product label on the modem router. 
For more information, see 
10.
b.  Wait for your cable Internet provider to confirm that your modem router is active.