ONKYO PR-RZ5100 オーナーマニュアル

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•  To enjoy digital surround playback, such as Dolby 

Digital, the audio signals need to pass through a 

connection via HDMI cable, digital coaxial cable, or 

digital optical cable. Audio output should be set to 

bitstream output on the connected Blu-ray Disc player 

or other device.

•  Press   on the remote controller several times to 

switch the display of the main unit to check the input 

format.

Check the following if the above does not fix the problem:

■ Cannot select a desired listening mode

•  Depending on the connecting status of the speaker, 

some listening modes may not be selected. Check in 

"Selectable Listening Modes" in "Listening Modes" in 

the Advanced Manual.

■ There is no sound with Dolby TrueHD, Dolby Atmos, 

•  You need to connect surround back speakers or height 

speakers to enjoy Dolby Atmos. Furthermore, Dolby 

Atmos can only be enjoyed when the input signals are 

Dolby Atmos.

•  If you cannot output formats such as Dolby TrueHD, 

Dolby Atmos, or DTS-HD Master Audio according to the 

format of the source, in the Blu-ray Disc player settings 

try setting "BD video supplementary sound" (or re-

encode, secondary sound, video additional audio, etc.) 

to "Off". Change the listening mode for each source 

after changing the setting to confirm.

■ Cannot select Pure Audio mode (for compatible 

•  The Pure Audio mode cannot be selected while the 

Multi-zone feature (for compatible models only) is on.

■ About DTS signals

•  With media that switches suddenly from DTS to PCM, 

PCM playback may not start immediately. In such 

cases, you should stop your player for about 3 seconds 

and then resume playback.

•  With some CD and LD players, you will not be able 

to playback DTS material properly even though your 

player is connected to a digital input on the unit. This is 

usually because the DTS bitstream has been processed 

(e.g., output level, sampling rate, or frequency response 

changed) and the unit does not recognize it as a 

genuine DTS signal. In such cases, you may hear 

noise.

•  Playing DTS program material, using the pause, fast 

forward, or fast reverse function on your player may 

produce a short audible noise. This is not a malfunction.

•  Confirm that the connection between the output jack on 

the device and the input jack on this unit is correct.

•  Make sure that none of the connecting cables are bent, 

twisted, or damaged.

•  When the TV image is blurry or unclear, power code or 

connection cables of the unit may have interfered. In 

that case, keep distance between TV antenna cable and 

cables of the unit.

•  Make sure the switching of input screens is proper at 

the monitor side such as a TV.

Check the following if the above does not fix the problem:

■ There is no video

•  Change the input selector on this unit to the position of 

the terminal to which the player is connected.

•  While the listening mode is Pure Audio (for compatible 

models only), the video signals input through jacks 

other than the HDMI IN jack cannot be shown.

■ There is no picture from a source connected to an 

•  To display video from the connected player on the 

TV while the unit is in standby, you need to enable 

"Hardware" - "HDMI" - "HDMI Standby Through" in 

the Setup menu. Refer to "HDMI Setup" in "Setup" in 

the Basic Manual for information about HDMI Standby 

Through.

•  To output video to a TV connected to the HDMI OUT 

SUB jack (for compatible models only), in the "Quick 

Menu" displayed when Q is pressed on the remote 

controller, select the HDMI OUT jack for output in 

"Other" - "HDMI Out".

•  If you connect a player supporting HDCP2.2, be sure 

to connect it to one of the HDMI IN1 to IN5 jacks of the 

unit.

•  Check if "Resolution Error" is displayed on the main 

unit display when video input via HDMI IN jack is not 

displayed. In this case, the TV does not support the 

resolution of the video input from the player. Change the 

setting on the player.