Wellink Corporation NEOBIT1014VA ユーザーズマニュアル
Appendix C. Troubleshooting
NEOBIT 1014VA ADSL Router User’s Guide
Problem
Troubleshooting Suggestion
rule has been defined on the NEOBIT 1014VA
to translate the private address to your public IP
address. The assigned IP address must be
within the range specified in the NAT rules (see
Chapter 8). Or, configure the PC to accept an
address assigned by another device (see the
Quick Start, Part 2). The default configuration
includes a NAT rule for all dynamically assigned
addresses within a predefined pool (see the
instructions in Chapter 7 to view the address
pool).
to translate the private address to your public IP
address. The assigned IP address must be
within the range specified in the NAT rules (see
Chapter 8). Or, configure the PC to accept an
address assigned by another device (see the
Quick Start, Part 2). The default configuration
includes a NAT rule for all dynamically assigned
addresses within a predefined pool (see the
instructions in Chapter 7 to view the address
pool).
PCs cannot display web
pages on the Internet.
pages on the Internet.
Verify that the DNS server specified on the PCs is
correct for your ISP, as discussed in the item above.
You can use the ping utility, discussed in the following
section, to test connectivity with your ISP’s DNS server.
correct for your ISP, as discussed in the item above.
You can use the ping utility, discussed in the following
section, to test connectivity with your ISP’s DNS server.
Configuration Manager Program
You forgot/lost your
Configuration Manager
user ID or password.
Configuration Manager
user ID or password.
If you have not changed the password from the
default, try using “root” as both the user ID and
password. Otherwise, you can reset the device to the
default configuration by pressing the Reset button on
the back panel of the device (using a pointed object
such as a pen tip). Then, type the default User ID
and password shown above. WARNING: Resetting
the device removes any custom settings and returns
all settings to their default values.
default, try using “root” as both the user ID and
password. Otherwise, you can reset the device to the
default configuration by pressing the Reset button on
the back panel of the device (using a pointed object
such as a pen tip). Then, type the default User ID
and password shown above. WARNING: Resetting
the device removes any custom settings and returns
all settings to their default values.
Cannot access the
Configuration Manager
program from your
browser.
Configuration Manager
program from your
browser.
Use the ping utility, discussed in the following
section, to check whether your PC can communicate
with the NEOBIT 1014VA’s LAN IP address (by
default 192.168.1.1). If it cannot, check the Ethernet
cabling.
section, to check whether your PC can communicate
with the NEOBIT 1014VA’s LAN IP address (by
default 192.168.1.1). If it cannot, check the Ethernet
cabling.
Verify that you are using Internet Explorer v5.0 or later,
or Netscape Navigator v4.7 or later. Support for
Javascript® must be enabled in your browser. Support
for Java® may also be required.
or Netscape Navigator v4.7 or later. Support for
Javascript® must be enabled in your browser. Support
for Java® may also be required.
Verify that the PC’s IP address is defined as being on
the same subnet as the IP address assigned to the LAN
port on the NEOBIT 1014VA.
the same subnet as the IP address assigned to the LAN
port on the NEOBIT 1014VA.
Changes to
Configuration Manager
are not being retained.
Configuration Manager
are not being retained.
Be sure to use the Commit function after any changes.
This function is described on page 40.
This function is described on page 40.