BenQ Mobile GmbH & Co. OHG A60 ユーザーズマニュアル
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Questions & Answers
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left page (47)
of A60 LionLite, kurz us, A31008-H5850-A1-1-7619 (15.10.03)
Questions & Answers
If you have any questions regarding the use of your phone, you can contact us at
www.my-siemens.com/customercare at any time. In addition to this we have listed some
frequently asked questions and answers below.
Question
Possible causes
Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Dead battery.
Charge battery. Check charging indicator in
the display.
Battery contacts dirty.
Clean contacts.
See also below under: “Charging
error”
Insufficient
standby time.
Frequent use of organizer or
games.
Restrict use if necessary.
Speed search active.
Deactivate speed search (p. 42).
Display illumination switched on. Switch off display illumination (p. 38).
Unintentional keystrokes
Unintentional keystrokes
(illumination!).
Switch on key lock (
press for long time).
Charging error
(charge icon not
displayed).
Battery totally discharged.
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
5 °C to 40 °C.
Make sure the ambient temperature is right, wait a
while, then recharge.
Contact problem.
Check power supply and connection to the phone.
Check battery contacts and device plug socket, clean
them if necessary, then insert battery again.
No voltage.
Use different power socket, check voltage.
Wrong charger.
Only use original Siemens accessories.
Battery faulty.
Replace battery.
SIM error.
SIM card not correctly inserted.
Check that the SIM card is inserted correctly (p. 14).
SIM card contacts dirty.
Use a dry cloth to clean the SIM card.
SIM card with wrong voltage.
Use 3 V SIM cards only.
SIM card damaged (e.g. broken). Visually inspect the damage. Have SIM card
replaced by service provider.