Netgear 09400126 ユーザーズマニュアル

Troubleshooting

6-3

If you are unable to access the gateway’s main menu from a computer on your local network, 
check the following:

•

Check the Ethernet connection between the computer and the gateway as described in the 
previous section.

•

Make sure that your PC’s IP address is on the same subnet as the gateway. If you are using the 
recommended addressing scheme, your PC’s address should be in the range of 192.168.0.10 to 
192.168.0.254. Refer to the link to the online document 

 for help configuring your computer.

•

If your gateway’s IP address has been changed and you don’t know the current IP address, 
clear the gateway’s configuration to factory defaults. This will set the gateway’s IP address to 
192.168.0.1. This procedure is explained in 

•

Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet 
Explorer, click Refresh to make sure that the Java applet is loaded.

•

Try quitting the browser and launching it again.

•

Make sure you are using the correct login information. The factory default login name is 
admin and the password is password. Make sure that CAPS LOCK is off when entering this 
information.

If the gateway does not save changes you have made in the Web Configuration Interface, check the 
following:

•

When entering configuration settings, be sure to click the APPLY button before moving to 
another menu or tab, or your changes are lost. 

•

Click the Refresh or Reload button in the Web browser. The changes may have occurred, but 
the Web browser may be caching the old configuration.

Note: If your PC’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS will generate and assign an IP 
address if the computer cannot reach a DHCP server. These auto-generated 
addresses are in the range of 169.254.x.x. If your IP address is in this range, 
check the connection from the PC to the gateway and reboot your PC.