ViVOtech Inc. VIVOPAY8100 ユーザーズマニュアル

ViVOpay 8100 User Guide

 22               

Troubleshooting and Maintenance

1. Press 9 on the ViVOpay AR Diagnostics screen. The Security Elements Test screen 

is displayed.

2. Press any key to return to the ViVOpay AR Diagnostics main menu.

The ViVOpay 8100 contains no user-serviceable parts within its enclosure. Do not open the ViVOpay 
8100 enclosure.

You can upgrade the ViVOpay 8100’s firmware if required.

You can upgrade the firmware of the ViVOpay 8100 if required for your application. You will need 
the following from your ViVOpay 8100 distributor:

• New ViVOpay firmware
• ViVOpay download utility
• USB data cable

You also need a PC with a USB port. The PC should have the required USB driver USBSER.SYS 
and HID.DLL files. If not, they are available for download from Microsoft’s website.

1. Make sure you have the USBSER.SYS and HID.DLL files installed on the PC. 
2. Copy the firmware image and ViVO download utility to the PC you are using for the 

upgrade.

3. Copy the vivopay.inf file to the Windows\inf directory.
4. Connect the USB data cable to the ViVOpay 8100 and PC (see 

). 

WARNING: Attempting to open the ViVOpay 8100 enclosure will trigger PCI 2.1 security 
measures and it will stop functioning even after reassembly!

           Security Elements 

KPK Exists
             
                      

DUPKT exists
Master session slots occupied
- - - - - 6 - - - -

    Press any key to continue