Broadcom Corporation BRCM1020 ユーザーズマニュアル

Troubleshooting

123

•

See the printer documentation for cable connection information.

•

Ensure that the printer cables are securely connected to the printer and 
the computer. 

T

EST

 

THE

 

ELECTRICAL

 

OUTLET

—

Ensure that the electrical outlet is working by 

testing it with another device, such as a lamp.

V

ERIFY

 

THAT

 

THE

 

PRINTER

 

IS

 

RECOGNIZED

 

BY

  W

INDOWS

—

1 Click Start 

→ Control Panel→ Hardware and Sound→ Printers.

2 Right-click the printer icon.
3 Click Properties, and then click the Ports tab. For a parallel printer, ensure 

that the Print to the following port(s): setting is LPT1 (Printer Port). For 
a USB printer, ensure that the Print to the following port(s): setting is 
USB.

R

EINSTALL

 

THE

 

PRINTER

 

DRIVER

—

See the printer documentation for 

instructions.

Scanner Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the Product Information Guide.

 

NOTE: 

If you need technical assistance for your scanner, contact the scanner’s 

manufacturer.

C

HECK

 

THE

 

SCANNER

 

DOCUMENTATION

—

See the scanner documentation for 

setup and troubleshooting information.

U

NLOCK

 

THE

 

SCANNER

—

Ensure that your scanner is unlocked.

R

ESTART

 

THE

 

COMPUTER

 

AND

 

TRY

 

THE

 

SCANNER

 

AGAIN

C

HECK

 

THE

 

CABLE

 

CONNECTIONS

—

•

See the scanner documentation for cable connection information.

•

Ensure that the scanner cables are securely connected to the scanner and 
the computer.

V

ERIFY

 

THAT

 

THE

 

SCANNER

 

IS

 

RECOGNIZED

 

BY

  M

ICROSOFT

  W

INDOWS

—

Click Start 

→ Control Panel→ Hardware and Sound→ Scanners and 

Cameras. If your scanner is listed, Windows recognizes the scanner.

R

EINSTALL

 

THE

 

SCANNER

 

DRIVER

—

See the scanner documentation for 

instructions.