Canon i550 7819A005 ユーザーズマニュアル

Troubleshooting

Paper Does Not 
Feed Properly

Inappropriate 
paper type used

Check to see if the paper you are printing on is too thick or curled.

See "Print Media to Avoid

Print Media to Avoid

Print Media to Avoid

Print Media to Avoid" 

""" on page 3 

Paper feed roller is 
dirty

Follow the steps described below to clean the paper feed rollers.

If envelopes or post cards do not feed properly, even after correcting any paper 
curl, clean the paper feed roller.

1. Ensure the printer is on and there is no paper loaded in the printer.

2. Hold the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button down and release after the POWER lamp 

flashes three times.
The paper roller rotates as it cleans.
Repeat this cleaning operation three times.

3. Load a sheet of  Letter sized plain paper in the printer.

4. Hold the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button down and release after the POWER lamp 

flashes three times, then feed the sheet of paper.
Repeat this operation three times.

If the printer still does not feed the envelopes or the post cards properly through 
the printer, even after the cleaning operation, repeat the procedures.

Paper Jams

1. Gently pull the jammed paper out of the sheet feeder slot or the paper output 

slot, whichever is easier.

•If the paper tears and some of it is left in the printer, turn the printer off, then 

open the front cover and remove the piece of paper. Do not touch internal 
parts in the printer. If you cannot reach or remove the torn paper, do not 
attempt to disassemble the printer yourself. Contact the Customer Care 
Center.

•If you cannot extract the paper, turn the printer off, and then turn it back on. 

The remaining paper will be ejected automatically.

2. Close the front cover and reload the paper into the paper rest, then press the 

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button on the printer.