MilDef Crete Inc. RW11 ユーザーズマニュアル

 

 

 
If troubleshooting steps are unsuccessful, consult your dealer for RMA. 
Shipping instructions: 
 
1.  Remove any personal disks or other media. 
 
2.  Use the original shipping container and packing materials, if possible. 
 
3.  If the original packing materials are not available, wrap the equipment with 

soft material (e.g. PU/PE form) then put the wrapped equipment into a 
hard cardboard shipping box. 

 
4.  Include a sheet with the following information: (Note: Please keep a copy 

of this sheet for your records) 



 Name 



 Address 



 Unit 

serial 

number 



 

Place and date of purchase or the original invoice number 



 

Date of failure   



 

A DETAILED Description of the problems you have encountered 



 

A list of the hardware/software configuration, if applicable. 

 

5.  Clearly mark the outside of the shipping box with the RMA #. If RMA # is 

not present on the shipping box, receiving will be unable to identify it and it 
might be returned. 

 
6.  Unless prior arrangements have been made, the customer is responsible 

for all shipping costs. Unauthorized use of the company’s shipping 
accounts is not permitted.