VeriFone V240M3GBW ユーザーズマニュアル

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The V240m device has no user-serviceable parts. Unless otherwise instructed, do 
not, under any circumstances, attempt any service, adjustments, or repairs on the 
unit. Disconnect the device before cleaning.

To clean the unit, periodically use a clean cloth, slightly dampened with water and 
a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based 
cleaner. For best results, use a Verifone Cleaning Kit (refer to 

).  

For V240m equipment failures that cannot be resolved by your help desk or 
service department, contact one of the following hotlines for product service and 
repair information:

USA – Verifone Service and Support Group, 1-800-834-9133, 

 

Monday - Friday, 8 A.M. - 7 P.M., EST

International – Contact your Verifone representative 

Before returning V240m unit to Verifone, you must obtain a Merchandise Return 
Authorization (MRA) number. The following procedure describes how to return 
one or more V240m for repair or replacement (U.S. customers only).  

Gather the following information from the printed labels on the bottom of each 
V240m device to be returned:

Product ID, including the model and part number. For example, 

 

“M180-08x-xx-xxx-x”

Serial number (S/N xxx-xxx-xxx)

Within the United States, call Verifone toll-free at 1-800-834-9133.

Never use thinner, trichloroethylene, or ketone-based solvents – they can 

deteriorate plastic or rubber parts.

Because the V240m can be damaged by liquid, do not spray cleaners or other 

solutions directly onto the keypad or display. Always apply the cleaner to a cloth 
before cleaning the device.

International customers, please contact your local Verifone representative for 

assistance with your service, return, or replacement.