Brother Industries Ltd. 8CAA20 ユーザーズマニュアル
Troubleshooting and Routine Maintenance
93
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax
Check all line cord connections.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 35.)
Receive modes on page 35.)
If you often have interference on the phone line, try changing the menu setting of
Compatibility to Basic. (See Phone line interference on page 102.)
Compatibility to Basic. (See Phone line interference on page 102.)
Sending Faxes
Difficulty
Suggestions
Cannot send a fax
Check all line cord connections.
Make sure that the Fax
key is illuminated. (See Entering Fax mode on page
28.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports on page 68.)
Transmission Verification Report
says ‘Result:NG’ or
‘Result:ERROR’.
says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘Result:NG’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your phone line.
If you send a PC FAX message and get ‘Result:NG’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your phone line.
If you often get transmission errors due to possible interference on the phone line,
try changing the menu setting of Compatibility to Basic. (See Phone line interference on page 102.)
try changing the menu setting of Compatibility to Basic. (See Phone line interference on page 102.)
Poor fax send quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 105.)
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 105.)
Vertical black lines when sending.
If the copy you made shows the same problem, clean the scanner. (See Cleaning the scanner on page 105.)