Lifeline Systems Inc. FD100 ユーザーズマニュアル

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For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
Calling for Help
1. If you need help, press the AutoAlert 
Help Button or press the Help Button 
on the side of the Communicator. If you 
fall and can’t get up, a Help Call will be 
automatically sent within one minute. 
The Communicator will beep and dial the 
Lifeline Response Center.
2. The Communicator calls the Lifeline 
Response Center. 
While it dials the Response Center, the 
Communicator will play a message saying: 
“Your Help Call is in progress; please 
wait.” This message will be repeated  
three times.  
 
Once connected with the Lifeline Response Center, your Communicator will play a message 
saying: “Your call has been connected; someone will be right with you.” 
3. The Lifeline Response Center will answer the call. 
A Personal Response Associate will speak to you through the Communicator’s built-in speaker 
and microphone.  
 
If you cannot speak or be heard, the Personal Response Associate will try calling you back. If 
you cannot answer the phone or if the Personal Response Associate cannot hear you, help will 
be sent to your home. 
4. The Lifeline Response Center will assess the situation and send help. 
The Personal Response Associate will speak with you and assess the type of help you need, 
determining whether to send someone from your list of Responders or to dispatch emergency 
services to your home. If you have accidently pressed your AutoAlert Help Button or if you 
have fallen and do not need help, just tell the Personal Response Associate that you are OK.
5. Lifeline will send help. 
If needed, Lifeline will contact your Responders until they reach someone who is available to 
help you. If Lifeline cannot reach any of your Responders, they will dispatch emergency services 
to your home. 
Hello, Mrs. Smith. 
Do you need help?