Shenzhen Fostar Electronic Co. Ltd FC2501PA ユーザーズマニュアル

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Figure6.7 

Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see 

video, please shut down firewall or anti-virus software to try again. 

There are some reasons: 

1

ǃActiveX controller is not installed correctly   

2

ǃThe port which camera used is blocked by Firewall or Anti-virus software. Please change another port 

number and try again. 

3

ǃPort forwarding is not successful 

Check these settings and make sure they are correct. 

UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding 

automatically because of firewall or anti-virus software. It also has much relation with router’s security settings. 

So we recommend you do port forwarding manually. You can view your camera in internet successfully after 

you do port forwarding manually in your router. 

If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check 

whether your settings are correct or not. 

Normally, camera can’t connect wireless mainly because of wrong settings. 

Make sure broadcast your SSID; use the same encryption for router and camera.   

Can’t see other cameras listed in multi-device when using remote access. 

If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can 

be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN 

IP. (For more details see: How to add cameras in WAN)