BST TECHNOLOGY CO. LTD FQ02 ユーザーズマニュアル

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Appendix B: Troubleshooting 
 
Failure Reason 
Can’t switch on 
1、  The battery has been run out; 
2、  The battery isn’t installed properly.   
SIM card error 
1、  SIM card is dirty. Clean the SIM card.   
2、  Re-install the SIM card. 
3、  SIM card is damaged. Please change a new one.   
4、  (SIM2 is same)   
Weak signal 
Check the icon of signal strength, where four strips indicate the strongest 
signal and two or less strips indicate weak signal.   
(SIM2 is same) 
Can’t make calls 
(I) You have set to hide your own number, but the network operator doesn’t 
support this service.   
(II). The ambient has strong interference.   
(III). You have enabled call barring.   
(IV). You have activated Line 2, but the network operator doesn’t support this 
service.  
Can’t charge the battery 
(I). The battery may be over discharged and it takes a while to charge after 
connected to the charger.   
(II) Battery performance has decreased.   
Can’t connect to network   
(I). The signal is too weak, or there is radio interference.   
(II). Check whether the SIM card is installed properly, whether the contact is 
poor or whether the card is damaged? Please contact your network operator if 
the SIM card is damaged.   
The photos taken are too 
dark 
(I) The brightness is too low;   
(II) The environment is too dark 
The photos taken are 
blurry 
(I) The object is moving;   
(II) Your hand shakes when you press the shutter   
The photos taken are 
distorted 
The object is too close 
Can’t access service 
menu 
The SIM card doesn’t support 
 
 
Appendix C: Abbreviation and explanation 
SMS 
Short Message Service 
EMS 
Enhanced Message Service 
SIM 
Subscriber Identity Module