Zebra USB2.0 - miniUSB2.0 P1031365-055 ユーザーズマニュアル

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QLn Series User Guide

Troubleshooting Tests

Printing a Configuration Label

To print out a listing of the printer’s current configuration fol-

low these steps:

1. Turn the printer off.  Load the media compartment with 

journal media (media with no black bars printed on the 
back).

2. Press and hold the Feed Button.
3. Press and release the Power button and keep the Feed 

button pressed.  When printing starts, release the Feed 
button. 

 

Note • The configuration report can also be printed from the Info 

(Help) menu on the LCD.

Refer to Figures 27a, b, and c for sample configuration print-

outs.

Communications Diagnostics

If there is a problem transferring data between the computer 

and the printer, try putting the printer in the Communications 
Diagnostics Mode (also referred to as the “DUMP” mode). The 
printer will print the ASCII characters and their text represen-
tation (or the period ‘.’, if not a printable character) for any data 
received from the host computer.

To enter Communications Diagnostics Mode:

1. Print a configuration label as described above. 
2. At the end of the diagnostics report, the printer will print: “Press 

FEED key to enter DUMP mode”.

3. Press the FEED key. The printer will print: “Entering 

DUMP mode”.

  Note • If the FEED key is not pressed within 3 seconds, the printer will 

print “DUMP mode not entered” and will resume normal operation.

4. At this point, the printer is in DUMP mode and will print 

the ASCII hex codes of any data sent to it, and their text 
representation (or “.” if not a printable character).

Additionally, a file with a “.dmp” extension containing the