HP DL160 662084-421 ユーザーズマニュアル

製品コード
662084-421
ページ / 56
Service and Support
Service and Support
Service and Support
Service and Support
HP Technology Services for Industry Standard Servers and BladeSystem
HP Technology Services for Industry Standard Servers and BladeSystem
HP Technology Services for Industry Standard Servers and BladeSystem
HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.
What HP ProLiant and BladeSystem Services can do for you
What HP ProLiant and BladeSystem Services can do for you
What HP ProLiant and BladeSystem Services can do for you
What HP ProLiant and BladeSystem Services can do for you
HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage
IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift
of base warranty. Foundation Care services portfolio consists of scalable, reactive support services for
HP industry-standard servers and software. New to this portfolio is HP Collaborative Support. If you are
running business critical environments, HP offers Proactive Care. These services help deliver high levels
of application availability through proactive service management and advanced technical response.
You can get the support you need by choosing from one of a number of service packaged solutions we
have designed to address wider set of customer support needs.
HP Technology Services meets business challenges with services offered in three support
recommendations - Optimized Care, Standard Care, and Basic Care
Optimized Care, Standard Care, and Basic Care
Optimized Care, Standard Care, and Basic Care
Optimized Care, Standard Care, and Basic Care - available for each product
group. Such support solutions enable customers to optimize technology operations, minimize risk and
drive better business outcomes with easy-to-buy, easy-to-use scalable support recommendations for
servers, storage, networking and software.
All three service recommendations include support services from the broader portfolio of Foundation
Care and Proactive Care services.
Optimized Care Package
Optimized Care Package
Optimized Care Package
Optimized Care Package Supports maintaining servers at optimum performance availability
Supports maintaining servers at optimum performance availability
Supports maintaining servers at optimum performance availability
Supports maintaining servers at optimum performance availability
HP ProLiant Server Hardware Installation
HP ProLiant Server Hardware Installation
HP ProLiant Server Hardware Installation
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
3-Year HP 24x7 4 hour Response, Proactive Care
3-Year HP 24x7 4 hour Response, Proactive Care
3-Year HP 24x7 4 hour Response, Proactive Care
3-Year HP 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or
issue end to end until resolved, delivering a single point of contact for you.
Additional Services: 
Additional Services: 
Additional Services: 
Additional Services: Software OS (Microsoft, Linux (SUSE/Red Hat)) Installation and Start Up and
Software Support plus Microsoft or Linux education courses +30 Proactive Select Credits, Factory
Express.
QuickSpecs
HP ProLiant DL160 Gen8
HP ProLiant DL160 Gen8
HP ProLiant DL160 Gen8
HP ProLiant DL160 Gen8
Service and Support
DA - 14282   Worldwide — Version 1 — March 26, 2012
Page 13