HP ML350e 648376-001 ユーザーズマニュアル
製品コード
648376-001
HP Installation and Startup for Insight Control Software / HP SIM
Provides for the deployment and basic configuration of HP Insight Control or HP SIM (Systems Insight
Manager) on HP ProLiant ML and DL series servers or HP BladeSystem servers
Provides for the deployment and basic configuration of HP Insight Control or HP SIM (Systems Insight
Manager) on HP ProLiant ML and DL series servers or HP BladeSystem servers
3-Year HP 24x7 4 hour Response, Collaborative Support
Provides problem resolution support across the stack of HW, firmware, and HP and 3rd party SW. In case
the issue is with 3rd party SW, HP does known issue resolution. If HP cannot solve the issue, it will contact
the third-party vendor and create a problem incident on your behalf.
Provides problem resolution support across the stack of HW, firmware, and HP and 3rd party SW. In case
the issue is with 3rd party SW, HP does known issue resolution. If HP cannot solve the issue, it will contact
the third-party vendor and create a problem incident on your behalf.
Additional Services: Software support service with 24X7 availability with a 2 hour response, Training
courses on Microsoft, Linux (Red Hat and SUSE), VMware, and HP Insight Software, 10 Proactive Select
Credit package, Factory Express
courses on Microsoft, Linux (Red Hat and SUSE), VMware, and HP Insight Software, 10 Proactive Select
Credit package, Factory Express
Basic Care
Basic Care: delivers minimum recommended support service level
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
Provides you with rapid remote support and if required an HP authorized technical engineer will be on site
24X7 begin hardware maintenance service within 4 hours of the service request being logged
Provides you with rapid remote support and if required an HP authorized technical engineer will be on site
24X7 begin hardware maintenance service within 4 hours of the service request being logged
3-Year , HP 24x7 Software Support for Insight Control
Provides remote 3-year software support service that delivers comprehensive software services, including
access to HP technical resources and software updates
Provides remote 3-year software support service that delivers comprehensive software services, including
access to HP technical resources and software updates
Additional Services: Factory Express, Education Services, Proactive Select - 10 Credits
Insight Remote Support
Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more
HP's Support Center Mobile App
*
allows you to resolve issues yourself or quickly connect to an agent for
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
*HP Support Center Mobile App is subject to local availability
Warranty / Service
Coverage
Coverage
For ProLiant servers and storage systems, the services cover HP-branded hardware options qualified for
the server, purchased at the same time or afterward, internal to the enclosure, as well as external
the server, purchased at the same time or afterward, internal to the enclosure, as well as external
QuickSpecs
HP ProLiant ML350e Generation 8 (Gen8)
Service and Support
DA - 14340 North America — Version 9 — October 11, 2012
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