Toshiba 62MX196 ユーザーズマニュアル

MX196 (E/F) Web 213:276

–1

The TV was able to connect to the 
e-mail server(s) but could not log on.

•

If you receive the message “Error Sending Mail (–1),” the TV may not 
have received the test e-mail. Send another test e-mail to the TV using 
the “HELP request e-mail” format (- page 78).

•

Make sure the TV Guide On Screen

™

 system was set up properly. See 

“IMPORTANT NOTE” on page 71.

•

Make sure you entered the correct information for the following fields 
in the TV’s “E-mail Scheduling Setup” window (confirm this 
information with your ISP):
–“Incoming Mail Server” and “Outgoing Mail Server” names (or 

IP addresses).

–“Account” (user name) and “Password” for the TV’s e-mail 

account.

–“E-mail Address” for the TV.

•

Check with your ISP to make sure your TV’s e-mail account has been 
activated.

•

Check with your ISP to make sure their servers support POP3 and SMTP 
protocols without secure password authentication or secure connections.

28

The TV could not resolve the e-mail 
server name(s)/address(es).

•

Make sure you entered the correct information for the following fields 
in the TV’s “E-mail Scheduling Setup” window (confirm this 
information with your ISP):
–“Incoming Mail Server” and “Outgoing Mail Server” names (or 

IP addresses).

–“IP,” “Netmask,” “Gateway,” and “DNS” settings (applicable if 

you manually set up the network address).

•

Make sure all cables are connected properly and securely.

•

Check your router hardware/settings to make sure your Internet service 
is currently available (especially if the e-mail test takes several minutes 
to complete).

35

The e-mail server name(s)/address(es) 
were resolved correctly, but TV could 
not log on to the servers.

•

Make sure you entered the correct information for the following fields 
in the TV’s “E-mail Scheduling Setup”: 
––Username and password.
–“Incoming Mail Server” and “Outgoing Mail Server” names (or 

IP addresses).

–“IP,” “Netmask,” “Gateway,” and “DNS” settings (applicable if 

you manually set up the network address).

•

Make sure all cables are connected properly and securely.

•

Check your router hardware/settings to make sure your Internet service 
is currently available.

MX196_EN.book  Page 73  Tuesday, June 27, 2006  1:43 PM

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