Frigidaire FPHB2899LF4 ユーザーズマニュアル

ページ / 34
32
BEFORE YOU CALL
Visit our web site at
 www.frigidaire.com.
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is not mak-
ing any ice.
•  Ice maker is turned off.
•  Refrigerator is not connected to wa-
ter line or water valve is not open.
•  The water supply line is kinked.
•  The water filter is not seated
properly.
•  The water filter may be clogged
with foreign material.
•  Saddle valve on cold water pipe 
is clogged or restricted by foreign 
material.
•  Turn on ice maker.  For the fresh food ice maker, press and 
hold the “Ice Off” button for 4 seconds until the indicator turns 
off.  For the freezer ice maker, lower the wire signal arm. 
•  Connect the unit to the household water supply and ensure 
the supply valve is open.
•  Ensure that the supply line does not kink when the refrigera-
tor is pushed into place against the wall.
•  Remove and re-install the water filter. Be sure to push the
filter firmly so that you hear it lock solidly into position.
•  If water dispenses slowly or not at all, or if the filter is six (6)
months old or older, it should be replaced.
•  Turn off household water line valve.  Remove valve.  Ensure 
that valve is not a self-piercing saddle valve.  Clean valve.  
Replace valve if necessary.
Ice maker is not mak-
ing enough ice.
•  Ice maker is producing less ice 
than you expect.
•  The water filter may be clogged
with foreign material.
•  The water supply line is kinked.
•  Saddle valve on cold water pipe 
is clogged or restricted by foreign 
material.
•  The fresh food and freezer ice makers will each produce 
approximately 2.5 pounds of ice every 24 hours depending 
on usage conditions.  
•  If water dispenses slower than normal, or if the filter is six
(6) months old or older, it should be replaced.
•  Ensure that the supply line does not kink when the refrigera-
tor is pushed into place against the wall.
•  Turn off household water line valve.  Remove valve.  Ensure 
that valve is not a self-piercing saddle valve.  Clean valve.  
Replace valve if necessary.
Freezer ice maker will 
not stop making ice.
•  Ice maker wire signal arm is be-
ing held down by some package 
in the freezer that has fallen 
against the ice maker.
•  Move the item and release wire signal arm.  Remove any ice 
cubes that may have frozen together over the wire signal 
arm.
Ice cubes are freezing 
together.
•  Ice cubes are not being used 
frequently enough.
•  Ice cubes are hollow (shells of 
ice with water inside). The hollow 
cubes break open in the bin and 
leak their water onto existing ice, 
which causes it to freeze together.
•  Remove ice container and discard ice.  The ice maker will 
produce fresh supply.  Ice should be used at least twice 
weekly to keep the cubes separated.
•  This generally occurs when the ice maker does not get 
enough water.  This is usually the result of a clogged water 
filter. Replace the water filter.
ICE DISPENSER
Dispenser will not dis-
pense ice.
•  There is no ice in the bin to be 
dispensed.
•  The refrigerator doors are not com-
pletely closed.
•  Dispenser paddle has been pressed 
too long and the dispenser motor 
has overheated.
•  See the “Ice maker is not making any ice” section above.
•  Be sure the refrigerator doors are completely closed.
•  The motor overload protector will reset in about three (3) 
minutes and then ice can be dispensed.
Ice dispenser is 
jammed.
•  Ice has melted and frozen around au-
ger due to infrequent use, temperature 
fluctuations, and/or power outages.
•  Ice cubes are jammed between ice 
maker and back of ice container.
•  Remove ice container, thaw, and empty the contents.  Clean 
container, wipe dry, and replace in proper position.  When 
new ice is made, dispenser should operate.
•  Remove ice cubes that are jamming the dispenser.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
•  Door was closed too hard, causing 
other door to open slightly.
•  Refrigerator is not level.  It rocks 
on the floor when moved slightly.
•  Refrigerator is touching a wall or 
cabinet.
•  Close both doors gently.
•  Ensure floor is level and solid, and can adequately support the re-
frigerator. Contact a carpenter to correct a sagging or sloping floor.
•  Ensure floor is level and solid, and can adequately support the re-
frigerator. Contact a carpenter to correct a sagging or sloping floor.
Drawers are difficult to 
move.
•  Food is touching shelf on top of 
drawer.
•  Track that drawers slide on is dirty.
•  Remove top layer of items in drawer.
•  Ensure drawer is properly installed on track.
•  Clean drawer, rollers, and track.  See Care & Cleaning.