IBM Flex System V7000 Storage Node 4939H49 ユーザーズマニュアル

Draft Document for Review January 29, 2013 12:52 pm

IBM Flex System V7000 Storage Node Introduction and Implementation Guide

support files, to manually collect additional support files, and to submit collected files to the 
IBM service provider for analysis, as show in Figure 13-35.

The following view displays all support files on this system that have been collected by 
Service and Support Manager. Support files can contain detailed system information used to 
help diagnose a serviceable hardware problem, dump files collected from an endpoint 
system, event logs, and more. Use this view to see more details about collected support files, 
to manually collect additional support files, and to submit collected files to the IBM service 
provider for analysis, as shown in Figure 13-36 on page 561.

Support files associated with a problem cannot be submitted unless the problem itself has 
been submitted to IBM support and is currently in a submitted state. Click on Problems to 
view the current status of the problem and ensure that the status is submitted before 
attempting to submit any associated support files,

Note: Support files can only be collected on systems in the monitored group.