Avaya IPO R9 TTS PRO 1 TRIAL PLDS LIC 273974 ユーザーズマニュアル

製品コード
273974
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Product Description
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 391
Issue 27.02.0 (Monday, January 06, 2014)
19. Mobility
Sales or service reps who are always on the road know the challenges: missed calls, phone tag, languishing
voice messages, delays in decision making and frustrated customers. Plus the real possibility of missed
transactions and lost revenue. Equipped with Avaya IP Office Mobility Solutions, mobile associates never need
to miss an important customer call or a question from someone in the office. And they’ll be able to give
customers just a single phone number — their office number — where they can be reached regardless of their
location. Personal mobile phone numbers are never given out, but all calls ring simultaneously on their desk
telephones and their mobile telephones. So if they are at their desks or on their mobile telephones, they’ll get
the call. With IP Office Mobility Solutions they maintain the agility that gives them an edge over larger
competitors. Decision-making will be speeded-up, quick responses to customers and colleagues are enabled,
and the solutions will help to ensure that deals close with this real-time connection.
One-X Mobile applications require answer supervision and disconnect detection for proper functioning. As a
result, the one-X Mobile applications will not work with trunks that do not support answer supervision and
disconnect detection. One-X Mobile applications will function properly on trunk types such as PRI, BRI, and
SIP. However, they will not function properly on E1R2, T1 RBS and analog loop start trunks as these trunks do
not support answer supervision and disconnect detection.
one-X Mobile Preferred for IP Office
The one-X ® Mobile Preferred for IP Office is a mobile application available for iOS and Android smartphones.
The one-X ® Mobile Preferred for IP Office application provides rich unified communications capabilities for the
mobile workforce and is designed to give mobile users quick access to various forms of communications and
help users conduct normal business while on the move. The application relies on permanent data connection
with the communications server and is designed to provide an "always-on" experience delivering asynchronous
events of interest to the user as they arrive from the communications server. 
The application utilizes a rich user interface available on the mobile platform and makes use of advanced
capabilities and hardware commonly available on mobile devices including streaming audio for visual voicemail,
speech recognition to issue audible commands and geo-location presence using on-board GPS.
The application provides unified communications capabilities with the following features set:
·
Presence and Instant Messaging with server-side buddy lists and server-managed user groups and
client side IM history
·
Visual voicemail with ability to play voicemail messages and ability to manage voicemail messages
from the mobile application
·
Rich conference controls with click-to-conference for users and groups, entry and exit notifications,
ability to view and manage conference participants (mute/unmute/disconnect/isolate)