Bosch Maxx 7 VarioPerfect WAE24461GB ユーザーズマニュアル

2 | Customer service

Product advice.
If you need help using programmes or 
features, or need assistance selecting 
a new Bosch appliance from our 
current range, our product advice 
team can help.

You can also call us on

 or visit:  

www.bosch-home.co.uk  
for frequently asked questions  
and help videos.

Arrange an engineer visit. 
Our appliances are manufactured to 
the highest standards, but if you do 
need a visit from an engineer we are 
here to help. We have teams of locally 
based engineers around the country 
– employed and trained by Bosch*. 
This gives them unrivalled expertise 
and knowledge of our appliances.  
We repair appliances both in and out 
of guarantee. All repairs are analysed 
in advance by a technical team so 
that the parts needed to complete 
the repair are sent to the engineer’s 
van the night before the visit. 

To arrange an engineer visit to  
your home please call: 

Lines are open 24 hours.

You can also arrange an engineer  
visit online by visiting:
www.bosch-home.co.uk/bookonline

*  In some remote areas we may use an approved service partner. 
** Domestic and General Survey 2012. 
  UK Calls provided by a UK BT Landline will be charged at up to 3 pence per minute. A Call Set-Up Fee of up to 6 pence per  

call applies to calls from residential lines. Mobile and other providers’ costs may vary. See www.bt.com/pricing for details.

Accessories.
Many appliances can be enhanced 
with optional extras, such as 
telescopic rails for ovens or  
special cookware for hobs. 

When buying a Bosch home 
appliance, you know you are 
purchasing a quality, reliable  
product. However many appliances 
are used daily, so need cleaning  
and maintaining to keep them  
looking great and operating at  
peak performance.

Every one of our cleaning and care 
products has been thoroughly tested 
and approved for safe and effective 
use on your Bosch home appliance.

Replacement spare parts.
We keep in stock a comprehensive 
range of replacement spare parts for 
our appliances for up to ten years.  
All our parts are original spare  
parts, not copies.

Award winning service.
Bosch Customer Service is  
proud to be recognised in the 
Domestic and General Total 
Excellence and Quality awards.  
These prestigious awards are  
voted for by our customers.  

In our latest results 92.9%**  
of customers said our service  
was excellent or good.

Visit the Bosch online store.
Find a comprehensive selection of 
accessories to help you get the most 
out of your appliance, along with our 
full range of replacement spare parts 
and cleaning and care products at 
the Bosch online store.

You can also purchase Tassimo hot 
drinks machines, vacuum cleaners, 
irons, steam stations, kettles, 
toasters and food preparation 
appliances directly from us online.

You can also call us on

 or visit:  

www.bosch-home.co.uk

for help and assistance.

Calls will be answered 24 hours a day, seven days a week.  
You can contact our specialist advisors Monday to Friday 
8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm. 

For help with your home appliance,  
trust Bosch Customer Service.