HP H240ar 726757-B21 ユーザーズマニュアル
製品コード
726757-B21
QuickSpecs
HP H240ar Smart Host Bus Adapter
Service and Support
c04346310 – DA – 15045 Worldwide — Version 1 — September 9, 2014
Page 5
Service and Support
HP Technology Services
HP Technology Services offers you technical consultants and support expertise to solve your most
complex infrastructure problems. We help keep your business running, boost availability, and avoid
downtime.
Protect your business beyond warranty with HP Care Pack Services
When you buy HP Options, it's also a good time to think about what level of service you may need. HP
Care Pack services provide total care and support expertise with committed response choices designed
to meet your IT and business need.
HP Foundation Care services deliver scalable support-packages for HP industry-standard servers and
software. You can choose the type and level of service that is most suitable for your business needs.
New to this portfolio is HP Collaborative Support. If you are running business critical environments, HP
offers Proactive Care or Critical Advantage. These services help you deliver high levels of application
availability through proactive service management and advanced technical response.
Here is the support service recommendation from the Foundation Care and Proactive Care portfolio.
For customized support service solution, HP can work with you to tailor a service solution for your
unique support requirements using broader services portfolio of Foundation Care and Proactive Care.
HP Technology Services offers you technical consultants and support expertise to solve your most
complex infrastructure problems. We help keep your business running, boost availability, and avoid
downtime.
Protect your business beyond warranty with HP Care Pack Services
When you buy HP Options, it's also a good time to think about what level of service you may need. HP
Care Pack services provide total care and support expertise with committed response choices designed
to meet your IT and business need.
HP Foundation Care services deliver scalable support-packages for HP industry-standard servers and
software. You can choose the type and level of service that is most suitable for your business needs.
New to this portfolio is HP Collaborative Support. If you are running business critical environments, HP
offers Proactive Care or Critical Advantage. These services help you deliver high levels of application
availability through proactive service management and advanced technical response.
Here is the support service recommendation from the Foundation Care and Proactive Care portfolio.
For customized support service solution, HP can work with you to tailor a service solution for your
unique support requirements using broader services portfolio of Foundation Care and Proactive Care.
Recommended HP Care Pack Services for optimal satisfaction with your HP product
Recommended Services 3-Year HP 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive
service management and advanced technical response. A skilled Technical Manager will own your
query or issue end to end until resolved, delivering a single point of contact for you
OR
3-Year HP 24x7 4 hour Response, HP Collaborative Support
Provides problem resolution support across the stack of HW, firmware, and HP and 3rd party SW. In
case the issue is with 3rd party SW, HP does known issue resolution. If HP cannot solve the issue, it will
contact the third-party vendor and create a problem incident on your behalf
service management and advanced technical response. A skilled Technical Manager will own your
query or issue end to end until resolved, delivering a single point of contact for you
OR
3-Year HP 24x7 4 hour Response, HP Collaborative Support
Provides problem resolution support across the stack of HW, firmware, and HP and 3rd party SW. In
case the issue is with 3rd party SW, HP does known issue resolution. If HP cannot solve the issue, it will
contact the third-party vendor and create a problem incident on your behalf
HP Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or
software is installed smoothly, efficiently, and with minimal disruption of your IT and business
operations
Related HP Care Pack Services to enhance your HP product experience
Related Services
3-Year HP 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive
service management and advanced technical response. A skilled Technical Manager will own your
query or issue end to end until resolved, delivering a single point of contact for you
OR
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
Provides you with rapid remote support and if required an HP authorized representative who will arrive
on site any time and day of the year to begin hardware maintenance service within 4 hours of the
service request being logged
Helps optimize your systems and delivers high levels of application availability through proactive
service management and advanced technical response. A skilled Technical Manager will own your
query or issue end to end until resolved, delivering a single point of contact for you
OR
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
Provides you with rapid remote support and if required an HP authorized representative who will arrive
on site any time and day of the year to begin hardware maintenance service within 4 hours of the
service request being logged
3-Year HP 6-hour Onsite Call-to-Repair, HP Collaborative Support