HP 767470-061 ユーザーズマニュアル

If possible, back up all personal files.

If possible, check for the presence of the Windows partition.
To check for the Windows partition, select Start > Computer.

If the Windows partition is not listed, you must recover your operating system and programs

using the Windows 7 operating system DVD and the Driver Recovery media. For additional information,

see 

.

If the Windows partition is listed, restart the computer, and then press 

f8

 before the Windows operating

system loads.

Select Startup Repair.

Follow the on-screen instructions.

For additional information on recovering information using the Windows tools, select Start > Help

and Support.

Using 

f11

 completely erases hard drive contents and reformats the hard drive. All files that you

have created and any software that you have installed on the computer are permanently removed. The 

f11

recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.

Software not installed at the factory must be reinstalled.
To recover the original hard drive image using 

f11

:

If possible, back up all personal files.

If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click

Manage, and then click Disk Management.

If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system media and the Driver Recovery media. For additional

information, see 

.

If the HP Recovery partition is listed, restart the computer, and then press 

esc

 while the “Press the ESC

key for Startup Menu” message is displayed at the bottom of the screen.

Press 

f11

 while the “Press <F11> for recovery” message is displayed on the screen.

Follow the on-screen instructions.

If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select

models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the

operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to

. For worldwide support, go to 

. You can also order the DVD by calling support. For contact information, see the

 booklet included with the computer.

Using a Windows 7 operating system DVD completely erases hard drive contents and reformats

the hard drive. All files that you have created and any software that you have installed on the computer are

permanently removed. When reformatting is complete, the recovery process helps you restore the operating

system, as well as drivers, software, and utilities.

118 Chapter 11   Backup and recovery in Windows 7