Juniper EX2500-RMK-4POST ユーザーズマニュアル
EX2500 Ethernet Switch Hardware Guide
26
Locating the Serial Number on an EX2500 Switch
For more information about return and repair policies, see the customer support
page at
page at
http://www.juniper.net/support/guidelines.html
.
Locating the Serial Number on an EX2500 Switch
Before returning a switch to Juniper Networks for repair or replacement, you must
locate the serial number of the switch unit. You must provide the serial number to
the Juniper Networks Technical Assistance Center (JTAC) when you contact them to
obtain Return Materials Authorization (RMA).
locate the serial number of the switch unit. You must provide the serial number to
the Juniper Networks Technical Assistance Center (JTAC) when you contact them to
obtain Return Materials Authorization (RMA).
If the switch is operational and you can access the command-line interface (CLI),
enter the following command to display the serial number for the switch. The serial
number appears above the manufacturing date in the output.
enter the following command to display the serial number for the switch. The serial
number appears above the manufacturing date in the output.
EX2500> show sys-info
Juniper Networks EX2500 Ethernet Switch
Juniper Networks EX2500 Ethernet Switch
System Information at
Thu Feb 02 21:04:11 2009
Thu Feb 02 21:04:11 2009
Switch has been up for 4 days, 15 hours, 36 minutes and 13 seconds
Last boot:(power cycle)
Last boot:(power cycle)
MAC Address: 00:24:dc:61:83:00
Management Port MAC Address: 00:24:dc:7d:56:fe
Management Port IP Address: 127.16.2.54
Software Version 3.0R1, Boot Version 3.0R1, active config block
Management Port MAC Address: 00:24:dc:7d:56:fe
Management Port IP Address: 127.16.2.54
Software Version 3.0R1, Boot Version 3.0R1, active config block
PCBA Part Number: ************
FAB Number: ************
Serial Number: ************
FAB Number: ************
Serial Number: ************
<---------------
Manufacturing Date: ****
Hardware Revision: 255
Board Revision: ************
PLD Firmware version: ************
...
Hardware Revision: 255
Board Revision: ************
PLD Firmware version: ************
...
If you do not have access to the CLI, locate the serial number ID label on the rear
panel of the switch unit or on the bottom of the unit. The switch has a serial
number label in both locations.
panel of the switch unit or on the bottom of the unit. The switch has a serial
number label in both locations.
Contacting Customer Support to Obtain Return Materials Authorization
After you have located the serial number of the switch you are returning—or of a
hardware component with a serial number that you are returning
separately—collect additional information and then open a case with the Juniper
Networks Technical Assistance Center (JTAC), on the Web or by telephone.
hardware component with a serial number that you are returning
separately—collect additional information and then open a case with the Juniper
Networks Technical Assistance Center (JTAC), on the Web or by telephone.