Samsung BN59-01012A ユーザーズマニュアル

ページ / 147
Before contacting a service center
Appendixes
  129
Situation
Suggested remedies
The flash fires 
unexpectedly
The flash may fire due to static electricity. The camera is 
not malfunctioning. 
The date and time are 
incorrect
Set the date and time in the display settings. (p. 113)
The display or 
buttons do not work
Remove the battery, and then insert it again.
The camera display 
responds poorly
If you use your camera at very low temperatures, it may 
cause the camera screen to malfunction or discolor. For 
better performance of your camera screen, use your 
camera in moderate temperatures.
The memory card has 
an error
• Turn off your camera, and then turn it on again.
• Remove your memory card, and then insert it again.
• Format your memory card.
Situation
Suggested remedies
Cannot play back files
If you change the name of a file, your camera may not 
play the file (the name of the file should meet the DCF 
standard). If you encounter this situation, play back the 
files on your computer.
The photo is blurry
• Make sure that the focus option you set is suitable for 
close-up shots. (p. 60)
• Make sure that the lens is clean. If not, clean the lens.  
(p. 117)
• Make sure that the subject is within range of the flash.  
(p. 132)
The colors in the 
photo do not match 
the actual scene
An incorrect White Balance can create unrealistic color. 
Select the proper White Balance option to suit the light 
source. (p. 69)
The photo is too 
bright or dark
Your photo is overexposed or underexposed.
• Turn the flash off or on. (p. 58)
• Adjust the ISO sensitivity. (p. 59)
• Adjust the exposure value. (p. 67)